Smart Repair-IT (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect and use your personal data when you interact with us, including when you visit our website.
Information We Collect
We may collect personal data from you in the following ways:
- When you visit our website
- When you submit a contact form or request for a quote
- When you subscribe to our newsletter or marketing materials
The personal data we collect may include your name, email address, phone number, and any other information you provide to us.
How We Use Your Personal Data
We use your personal data for the following purposes:
- To provide and operate our services
- To communicate with you about our services
- To personalize and improve your experience on our website
- To comply with legal and regulatory requirements
We do not sell, trade or otherwise transfer your personal data to outside parties except where necessary to deliver our services. We may share your personal data with our service providers, such as website hosting, data analysis, and advertising partners, who assist us in providing our services.
Cookies and Analytics
We use cookies and similar technologies to collect information about your device and browsing behavior on our website. This information may include your IP address, browser type and version, time zone setting and location, browser plug-in types, device identifiers, and other technical information. We use this information to analyze and improve the performance and user experience of our website.
Contact Forms and Third-Party Services
When you submit a contact form or request for a quote, we collect personal data such as your name, email address, and phone number. We may use third-party services such as Google Drive, Trello, or Asana to manage and store this information.
Your Rights
Under the GDPR and other data protection regulations worldwide, you have certain rights regarding your personal data. You have the right to:
- Access your personal data and receive a copy
- Correct or update any inaccurate or incomplete personal data
- Request that we delete your personal data
- Withdraw consent for us to use your personal data
- Object to our processing of your personal data
- Restrict our processing of your personal data
- Request a transfer of your personal data to another controller
- File a complaint with a data protection authority
To exercise your rights, please contact us at info@smartrepair-it.co.uk. We will respond to your request within one month.
Data Security
We take appropriate measures to ensure that your personal data is protected from unauthorized access, disclosure, alteration, or destruction. We have implemented various security measures including firewalls, encryption, and access controls to protect your data.